Terms Of Service

Status: Draft for legal review. Replace bracketed placeholders before publication.

Last updated: [DATE]

Document control

1. Agreement

By accessing or using Enclothed’s consumer features—including virtual try-on on a retailer’s website, our fitting room experiences, sharing features, or related interfaces—you agree to these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, do not use the Services.

If you use the Services on behalf of a company, you represent that you have authority to bind that organisation; otherwise, “you” means you as an individual.

2. The Services

Enclothed provides tools to visualise apparel using generative AI based on images and product information. Features may include uploads, galleries, fitting rooms, comparisons, sharing links, and optional accounts.

We may change, suspend, or discontinue features; we will endeavour to give reasonable notice where practicable.

3. Eligibility

You must be at least the age of digital consent in your country (typically 16+, or higher where required). Do not use the Services if you are prohibited from receiving them under applicable law.

4. Your content and licence to Enclothed

You retain rights in photos and content you upload. You grant Enclothed and its subprocessors a worldwide, non-exclusive, royalty-free licence to host, process, transmit, reproduce, modify (including resizing, cropping, background removal), display, and create derivative works solely to operate, improve, and promote the Services, including:

You represent that you have the rights to grant this licence and that your content does not violate third-party rights.

5. AI outputs and disclaimer

Try-on images are AI-generated and may be inaccurate, incomplete, or unrealistic. They do not constitute tailoring, fit advice, medical advice, or guarantees about appearance, size, colour, or garment behaviour. Always rely on merchant sizing information and your own judgment before purchasing.

6. Acceptable use

You agree not to:

We may suspend or terminate access for violations.

7. Third-party retailers

Merchants operate their own stores, checkout, returns, and promotions. Your purchases are with the merchant, not Enclothed. Product listings, prices, and policies are controlled by the merchant.

8. Intellectual property

The Services, including software, branding, and documentation, are owned by Enclothed or its licensors. Except for your content and as expressly permitted, you receive no licence to our IP.

9. Privacy

Our Privacy Policy explains how we handle personal information, including deletion requests.

10. Disclaimers

To the maximum extent permitted by applicable law (including the Australian Consumer Law), the Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms excludes, restricts, or modifies any non-excludable statutory guarantee or consumer right under applicable law.

11. Limitation of liability

To the maximum extent permitted by law:

These limits do not apply where prohibited by law (including non-excludable consumer guarantees).

12. Indemnity

You will indemnify and hold harmless Enclothed and its affiliates, officers, and employees from claims arising out of your content, your misuse of the Services, or your breach of these Terms, except to the extent caused by Enclothed’s gross negligence or wilful misconduct.

13. Suspension and termination

We may suspend or terminate your access at any time, with or without notice, for conduct that we reasonably believe violates these Terms or threatens the security or integrity of the Services. You may stop using the Services at any time. Provisions that by their nature should survive will survive (including IP, disclaimers, liability limits, and governing law).

14. Governing law and disputes

These Terms are governed by the laws of [Insert Australian State, e.g. New South Wales], Australia, excluding conflict-of-law rules. You submit to the non-exclusive jurisdiction of the courts of that State and the Commonwealth of Australia.

If you are a consumer in the EEA, UK, or another jurisdiction with mandatory local protections, nothing in this section limits those protections.

15. Changes to the Terms

We may modify these Terms. We will post the updated Terms and update the “Last updated” date. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Services.

16. Contact

[Insert legal name]

[Insert Australian address]

Support / legal notices: [legal@enclothed.ai]